NATTC Limited customer privacy notice
This privacy notice tells you what to expect us to do with your personal information.
Contact details
Post
The Stable, 3-6 Wadham Street, WESTON-SUPER-MARE, Avon, BS23 1JY, GB
What information we collect, use, and why
We collect or use the following information to provide services and goods, including delivery:
- Names and contact details
- Addresses
- Date of birth
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Health information (including dietary requirements, allergies and health conditions)
- Account information
- Records of meetings and decisions
We also collect or use the following information to provide services and goods, including delivery:
- Health information including psychometric data
We collect or use the following information for the operation of customer accounts and guarantees:
- Names and contact details
- Addresses
- Payment details (including card or bank information for transfers and direct debits)
- Purchase history
- Account information, including registration details
- Information used for security purposes
We also collect or use the following information for the operation of customer accounts and guarantees:
- Health information
We collect or use the following information for research or archiving purposes:
- Names and contact details
- Addresses
- Personal information used for administration of research
- Personal information used for the purpose of research
- Records of consent, where appropriate
We also collect or use the following information for research or archiving purposes:
- Genetic information
- Health information
We collect or use the following information to To deliver reliable assessment:
- Names and contact details
- Date of birth
- Purchase or account history
- Payment details (including card or bank information for transfers and direct debits)
- Health information (including dietary requirements, allergies and health conditions)
- Records of meetings and decisions
- Records of consent, where appropriate
- Psychological, workplace, strengths and challenges information.
We also collect or use the following information to deliver reliable assessment:
- Health information
Lawful bases
Our lawful bases for collecting or using personal information to provide services and goods are:
- Consent
- Contract
- Legitimate interest:
- We collect information to build a profile that allows the adoption of normal ways of working and any reasonable adjustments that may be required.
- Vital interests
Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are:
- Consent
- Contract
- Legitimate interest:
- We collect information to allow the administration of our core function of identifying normal ways of working and any reasonable adjustments that may be required.
Our lawful bases for collecting or using personal information for research or archiving purposes are:
- Consent
- Contract
- Legitimate interest:
- We are part of a wider research network that includes other private sector organisations, universities and other research institutions. We use fully anonimised data to aid wider understandings of transdiagnostic apporaches to individual difference, the assessment of neurodiverse conditions and the efficacy of reasonabl;e adjustments in the work place. We are commited to the European Commissson Legislation on Open Data and the guiding principles of the Open Data Institute and Open UK.
Our lawful bases for collecting or using personal information for To deliver reliable assessment are:
- Consent
- Legitimate interest
- , We collect information to build a profile that allows assessment of workplace needs, diagnostic assessment of neurodiverse conditions, the adoption of normal ways of working and any reasonable adjustments that may be required.
- Vital interests
Where we get personal information from
- People directly
How long we keep information
Provision of goods: 3 years after account becomes dormant
Provision of accounts: 3 years after account becomes dormant
Provision of assessment: 10 years
Provision of research: Anonymized data in perpetuity
Who we share information with
Others we share personal information with
- Health care providers
- Organisations we’re legally obliged to share personal information with
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal data.
Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.
You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.
To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.
How to complain
If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.
If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
14 June 2024