Terms and Conditions of service delivery.
Please read all these terms and conditions
Where appropriate, service level agreements will allow for negotiation and revision of our general Terms and Conditions. Unless otherwise communicated the terms and conditions and cancellation policy given here are those that will be applied. As we can accept your order and make a legally enforceable agreement without further reference to you, you must read these terms and conditions to make sure they contain all that you want and nothing you are not happy with.
Application
These Terms and Conditions will apply to the purchase of goods and service by you (the Customer or you) with NATTC Ltd (info@n-attc.co.uk) (the supplier, us or we).
These are the Terms on which we sell goods or service to you. By ordering goods and service, you agree to be bound by these Terms and Conditions.
Interpretation
Contract means the legally binding agreement between you and us regarding the sale and purchase of goods and services.
Goods and services means any goods or services that we supply to you, of the number and description as set out in the Order.
Order means your order for the goods or services from us as set out.
Goods and Services
The description of the goods and services is as set out in our website and other forms of communication with you.
We make every effort to offer the appropriate goods and services to match your requirements. It is your responsibility to ensure all information you provide to us is accurate and complete.
Basis of sale
When an order has been made, we can reject it for any reason, although we will try to tell you the reason without delay.
A contract will be formed for the goods and services offered, only upon or if earlier, we have notified you of our intent to provide the goods or services to you.
No variation of the Contract can be made unless the variation is agreed by you and us in writing.
Price and payment
The price of the goods and services and any additional delivery or other charges for the goods, and the total price of them and the charges is set out in the quotation or correspondence at the date we accepted the Order or such other price as we may agree in writing.
Prices and charges include VAT at the rate applicable at the time of the Order.
Payment for goods or services must be made. You must pay by the means outlined in our correspondence before delivery, unless otherwise outlined in a service level agreement.
Withdrawal
You can withdraw the Order by telling us before the Contract is made, if you simply wish to change your mind and without giving us a reason, and without liability. We may not be able to refund transaction costs we have occurred.
Conformity
We have a legal duty to supply goods and services in conformity with the Contract and will not have conformed if it does not meet the following obligation.
Upon delivery, the goods or service will:
Be compliant with good practice and expectations.
Be reasonable fit for any purpose you made known to us.
Conform to their description.
It is not failure to conform if the failure has its origin in your materials.
Privacy
Your privacy is critical to us. We respect your privacy and comply with the General Data Protection Regulation with regard top your personal information.
These Terms and Conditions should be read alongside, and are in addition to our privacy policy which is available at Neurodiversity Assessment Tech Training & Coaching – NATTC (n-attc.co.uk).
We are the data controller of the personal data we process in providing goods and services to you.
Where you supply personal data to us so we can provide goods or services to you, and we process that personal data in this provision, we will comply with our obligations imposed by the Data Protection Laws:
before or at the time of collecting Personal Data we will identify the purposes for which the information is being collected.
We will only use the personal data for the purposes stated.
We respect your rights in relation to your personal data.
We will implement technical and organisational measures to ensure your personal information is secure.
For any enquiries or complaints regarding data privacy you can contact ITsupport@n-attc.co.uk.